Support

Help with Pommidoro

Pommidoro runs locally and does not require an account.

Quick Help

• Start or pause a session from the Timer tab.
• Change focus and break lengths in Settings.
• Review completed focus time in Stats.
• Add, edit, or delete past entries in Sessions.
• Export your history as CSV or text from Stats.
• Allow notifications in Settings to receive local timer reminders.
• iCloud sync requires the same Apple Account on each device. Starting with version 0.1.1 build 5, enable iCloud Drive, then choose Connect iCloud in Settings and confirm Sync History on each device. Only sessions and tags sync; timer settings remain local.

Upgrading and Changing Accounts

Build 5 and later ask before connecting your history to an iCloud account. If you change Apple Accounts, confirm only when you want the history on that device merged into the new account. Existing local history stays on the device. Older cloud-only history is not imported automatically; keep the older device and contact support if records appear to be missing.

Contact

For help, bug reports, or accessibility feedback, email hey@jaack.me.

When reporting a problem, include your device model, operating system version, and the step that did not work. Do not include private session titles or exported history.